Thank you for choosing liyustable.com. We are committed to providing our customers with high-quality products and a satisfactory shopping experience. If you have any problems with the goods you received, please carefully read the following refund policy before applying for a refund.

Return Period

You can apply for a return or refund within 30 days of receiving the goods. Applications submitted after 30 days may not be processed.

Returnable Circumstances

You can apply for a return or refund under the following circumstances:

The received goods have quality problems or manufacturing defects;
The received goods do not match the order contents;
The goods were damaged during transportation;
The wrong goods were received.

In the above situations, please contact us as soon as possible and provide your order number and relevant photos so that we can process your request promptly.

Unsupported Returns or Refunds

The following situations generally do not support returns or refunds:

Goods are damaged, worn, or show obvious signs of use due to human error;
Goods are missing their original packaging, accessories, or gifts due to customer reasons;
Delivery fails due to incorrect shipping information provided by the customer; Applications submitted after the stipulated return period;
Goods that are not suitable for return according to laws and regulations.

Refund Process

After receiving your refund request, we will review it within 1-3 business days. Once approved, we will provide you with further return instructions.

After confirming receipt of the returned goods and completing your inspection, the refund will be processed within 5-10 business days using your original payment method. The exact arrival time may vary depending on the processing speed of the bank or payment institution.

Damaged or Incorrect Goods

If you receive goods that are damaged during shipping, have quality issues, or are the wrong item, please contact us as soon as possible after receiving the goods. Please keep the goods and packaging and provide relevant photos; we will prioritize processing your request.

Order Cancellation

After submitting your order, if it has not yet entered the shipping process, you can contact us to cancel it. If the order has already been shipped, you must apply for a return according to this refund policy.

Contact Us

If you have any questions about our refund policy or refund request, please contact us through the following methods:

Company Name: LIYU’S TABLE INC.
Address: 13448 97TH ST, OZONE PARK, NY 11417-2546, United States
Email: xinyulin@liyustable.com
Phone: +1 8578588512

We will respond to your inquiry as soon as possible and are happy to assist you.